Information & Terms & Conditions

Taste, style and elegance. Three attributes that are apparent in the cordial and welcoming atmosphere of the hotel – all characterised by luxurious understatement. Precious wooden elements. Stylish accessories. Exquisite materials. A discreet and exclusive ambiance and a noble Austrian country style await you at the 5-star superior hotel Salzburgerhof in Zell am See – perfectly staged and always deep-rooted with the tradition and warmth of a family-run hotel.

The “all-round pampering programme” at the Salzburgerhof:

Reception: 24h 

Wellness centre: 9.00 a.m. to 7.00 p.m. 

Indoor pool: 7.00 a.m. to 9.30 p.m.

A la Carte restaurant: 12.00 p.m. to 2.00 p.m. and 6.30 p.m. to 9.00 p.m.

Hotel bar: 2 p.m. to midnight

Check in & Check out

Check in: 2.00 p.m.

If you wish to arrive earlier to start enjoying your holiday to the full from the very first day, you can make use of all the hotel facilities as well as the award-winning Wellness Schlössl.

Check out: till 11.30 p.m.

On the day of departure, the wellness schlössl is at your disposal until 12 a.m. .
For an extension a 50% reduced day spa rate of € 60,- will be charged.


Cancellation policy for summer 2024 and winter 2024/25

You can cancel your booking free of charge up to 15 days before arrival. From 14 days before arrival and in the case of a no-show, the cancellation fee is 90% of the total amount.

Exception Christmas/New Year 
Cancellation up to 31 days prior to your arrival: free of charge
Cancellation from 31 prior to your arrival: 70% of the total amount
Cancellation from 14 days prior to your arrival: 90% of the total amount