Information & Terms & Conditions

Taste, style and elegance. Three attributes that are apparent in the cordial and welcoming atmosphere of the hotel – all characterised by luxurious understatement. Precious wooden elements. Stylish accessories. Exquisite materials. A discreet and exclusive ambiance and a noble Austrian country style await you at the 5-star superior hotel Salzburgerhof in Zell am See – perfectly staged and always deep-rooted with the tradition and warmth of a family-run hotel.

The “all-round pampering programme” at the Salzburgerhof:

Reception: 24h 

Wellness centre: 9.00 a.m. to 8.00 p.m. 

Indoor pool: 7.00 a.m. to 9.30 p.m.

A la Carte restaurant: 12.00 p.m. to 2.00 p.m. and 6.30 p.m. to 9.00 p.m.

Hotel bar: 2 p.m. to midnight

Check in & Check out

Check in: 2.00 p.m.

If you wish to arrive earlier to start enjoying your holiday to the full from the very first day, you can make use of all the hotel facilities as well as the award-winning Wellness Schlössl.

Check out: till 12.00 p.m.

Cancellation

Current cancellation policy:

For reservations from July to October 2020, our guests can cancel free of charge up to 7 days prior to arrival. Cancellations made within the 7 days before arrival will be charged at 70% of the total price.

Cancellation policy winter 2020/21:

You can cancel your holiday free of charge up to 21 days prior to arrival.
From 21 days to 14 days before arrival, we will charge 50% of the travel price.
If you cancel within the 14 days  to 7 days prior to arrival, we will charge 70% of the travel price. Fail to show up or leave early, we will charge 90% of the total amount.

For New Year's Eve bookings 2020/2021 the cancellation conditions differ from those mentioned above: In the period from December 25, 2020 to January 10, 2021 the following cancellation conditions must be considered:

You can cancel your holiday booking free of charge until 1.12.2020. From 1.12.2020 to 14 days before arrival we charge 50% of the total amount. From 14 to 7 days before arrival we charge 70% of the total amount. From 7 days and no show we charge 90% of the total amount.