Hotel Zell am See

Covid-19

An overview of all information

Dear guests,

We are delighted to be able to welcome you back to the SALZBURGERHOF. This time without the usual handshake or hug but always with a warm and friendly smile.

Our focus is on the health of our guests and employees, which we aim to guarantee through additional hygiene and safety measures.

Please help us to do this by complying with our recommendations. By acting prudently you can protect yourself, the other guests and your hosts!

Here is an overview of the modifications that must currently be observed:

Booking & arrival:

In line with the motto “carefree on holiday”, we have adapted our cancellation conditions to reflect the current situation. Reservations up until 18 October 2020 can be rebooked or cancelled free of charge up to 7 days before arrival.

We will, of course, still transport your luggage from the hotel garage to your room and back. However, we are currently unable to offer our valet parking service.

Our 5-star superior service includes a daily turndown service. If you do not wish to make use of this service in the current situation, please inform reception or hang the “Do not disturb” sign on your door.

Our Salzburgerhof team

Our employees have received intensive training on important hygiene measures and contact with guests. They are responsible for overseeing our Corona measures and wear either a face shield or a face mask to protect both themselves and our guests.

Hygiene & cleanliness

We continue to place particular attention on maintaining the highest cleanliness standards when cleaning your rooms and the public areas.

Your room will be cleaned every day and disinfected using virucidal cleaning products in line with the current hygiene standards.

Disinfection stations placed throughout the public areas in the hotel enable guests to maintain good hand hygiene.

Public areas, handrails, WCs, lifts, lift buttons etc. are checked, cleaned and disinfected using virucidal cleaning products at regular intervals.

Restaurant & Bar

When complying with all our safety and hygiene measures, you can still enjoy the 3-toque award-winning gourmet luxury board at our SALZBURGERHOF to the full.

We ensure that there is sufficient space between our guests in the restaurant to guarantee compliance with the minimum distance of one metre.

Depending on the weather, you can enjoy your breakfast, afternoon snack or evening meal outside and still enjoy the SALZBURGERHOF atmosphere to the full.

Our full breakfast buffet is available. However, in order to ensure that you are able to maintain the minimum distance of 1m from other guests, we recommend that you avoid the peak times (8:30 – 10:00 a.m.).

The bar is open as usual but, in light of the current situation, we are unable to serve drinks directly over the counter. We will happily bring your orders to your tables.

Our reception and reservation teams are available to answer your questions and provide further information at any time. We hope you enjoy your stay here at the SALZBURGERHOF.

Covid-19 measures in the Zell am See Kaprun ski region in winter 2020/2021

Here you can find the Covid-19 measures measures & behavior rules for the ski region Zell am See - Kaprun